2. What information do we collect and how is it collected?
We collect Personal Information, as defined in the Privacy Act (including Sensitive Information as defined in the Privacy Act), when you access or use our Services.
2.1. Personal Information provided by you
We collect information that you provide to us via use of our Services as well as through any other means used to contact us.
The kinds of Personal Information we collect include your contact information such as your name, gender, date of birth, email address, organisation, address and phone or mobile number.
We reserve the right to maintain, store and use any information or data where we reasonably believe that such action is required to comply with any legal or regulatory obligations, to prevent criminal or other unlawful activity whether immediate or in the future, or where we have a legitimate business
reason to do so, including collection of amounts owed, resolving disputes, enforcing our Terms or for record keeping integrity.
2.2. Third Party Payment Processor
3. For what purposes do we collect and use Personal Information?
(a) for provision of the Services;
(b) for communication with you and to provide messaging and/or communications to you in association with the functions and features of the Services;
(c) for communicating to you any announcements and updates, updated terms, conditions and policies, security alerts, technical notices, support and administrative messages;
(d) for analysis, monitoring, development and improvement of our Services, including other products or services;
(e) for security purposes, including to protect the Services and our property from abuse, fraud, malicious, unauthorised access or potentially illegal activities, and to protect our rights, safety and property and that of our other users;
(f) for sending communications to you, including notifying you of promotional or advertising offers, contests and rewards, upcoming events and other news about products and services offered by us and use of our Services;
(g) to comply with relevant laws and regulations where applicable; and
(h) for the performance of other functions described at the time of collection or as consented to in
relation to our Services.
4. How do we store and protect your information?
4.1. Storage of Personal Information
to us storing your Personal Information on such servers.
5. How can you make a complaint about our privacy practices?
You may submit a written complaint about how we handle your Personal Information to our Privacy Officer via the details below. If you are not satisfied with our handling of your complaint or we have not replied to you within a reasonable period of time, then you are entitled to make a complaint to the Office of the Australian Information Commissioner.
7. Contact us
All requests for access or corrections to your Personal Information and complaints should be directed to our Privacy Officer. If submitting a complaint, please provide our Privacy Officer with full details of your complaint and any supporting documentation:
(a) by contact form at www.fitmisshealthclub.com.au
(c) by letter to The Privacy Officer, FitMiss Health Club, Lvl 1, 232 Carlisle Street Balaclava VIC
If you are not satisfied with our handling of your complaint or we have not replied to you within a reasonable period of time, then you are entitled to make a complaint to the Office of the Australian Information Commissioner.